Monday, July 21, 2025

Evolution is Good for Service

  What 36 years will do (in the photos above) . . . I decided to tell a more personal story as it reflects on a lesson in service delivery.  While I've been involved in private advisory work for years, two years ago I leveraged my 23 years of involvement in real estate to launch an unparalleled boutique client experience by developing The Horswell Collection.
 
I first met Pluto at age seven and recently celebrated the 70th Anniversary of Disneyland by remembering my unusual history with the brand.  A year before that old photo, I had sent a letter to Disney's President E. Cardon Walker that included a sealed "top secret" envelope with a new ride design. The design envelope was returned unopened with a very sincere letter from him noting that due to infringement issues they could not review it, but he invited me to "return as an imagineer in a few years."  Over the years, I crisscrossed the Disney constellation to talk with people who knew Walt including my father as well as my friendship with Walt's nephew Ted.  Every aspect of this company and its politics from Roy Disney to Michael Eisner to Bob Iger, its unusual board of directors dynamics, and the speculation about my personal pick for the next CEO, Josh D'Amaro, has always fascinated me.
 
The Horswell Collection is designed in many ways to exemplify the values of a successful studio and media company with its own unusual reach into media, analytics, and rarefied lifestyles . . . and as such, I decided in conjunction with my birthday this year to shake up my world and move my bungalow on the backlot to a real estate company that mirrors the global impact that Disney extends in the experience category - Coldwell Banker Realty.
 
Walt realized that nostalgia could take the company only so far, and that's why "Disneyland will never be completed.  It will continue to grow as long as thee is imagination left in the world.  What I didn't know in 1977 was that Card Walker would take a leap of faith when Roy Disney and Stanley Gold crafted a winning combination in Michael and the late (great) Frank Wells to inject new excitement into the brand while standing guard to preserve the rich tradition of storytelling that is at the core of the company's operations.

The courage to explore new opportunities for clients through expanded service is a path not usually taken when sameness is so much more comfortable.  I thought the backstory of this brand enhancement was something that both my advisory and real estate clients would enjoy.  You're invited into the skysuite of my imagination on a creative and clear path resulting in exceptional client results.

Sunday, March 23, 2025

The Regency Magazine Spring | Summer 2025 After-Dinner Trivia Quiz

 
 
 Let’s see how you ‘measure up!’

While the Spring / Summer 2025 issue of REGENCY Magazine is located HERE, our Medley section offered an additional opportunity . . .
 
Games following a spirited dinner party are always in good taste.  Even the most notable entertainers are caught on camera with tissue crowns around an elegant table.  Let the fun continue in the drawing room with an after-dinner cognac.  Our Advisory Council has developed a special trivia game for those “in the know.”  Download the quiz HERE.

 

Saturday, March 22, 2025

A Case of Mistaken Identity

 

Meet our subject - Block 216 in Portland, Oregon.  Subject to a recent Supplemental Data announcement in its Q4-2024 financial results, Ready Capital disclosed liability related to this real estate holding.  After this project advances to formal proceedings, I will release a white paper which chronicles the entire development.  Having followed its history since before initial design concept and also helping to author the original winning proposal to represent the condominium units for a former client, we will discuss the psychological, political, financial, marketing, and design implications and how they all blended in concert to form the current framework for investors.